1. Introduction
ASC Skip Hire, a division of Innova Group (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
2. Information We Collect
We may collect and process the following personal information:
Full name and contact details (email address, phone number, address)
Company or business information (if applicable)
Billing and payment details
Delivery or service addresses
Communications sent to or from us (including via email, WhatsApp, or web forms)
Technical data such as your IP address, browser type, and website usage data (collected automatically through analytics tools or cookies)
3. How We Use Your Information
We use your information to:
Provide and deliver skip hire or related services
Issue invoices and process payments
Communicate with you regarding quotes, bookings, or support
Improve our website, marketing, and customer experience
Comply with legal or regulatory requirements
Send updates, promotions, or service-related information (you may opt out at any time)
4. Information Sharing
We do not sell or rent your personal information.
We may share your information only when necessary:
With service providers or partners who help us deliver our services (e.g., delivery teams, IT or marketing partners)
When required by law, regulation, or court order
To protect our legal rights, users, or the public
All third parties who handle your data on our behalf are required to comply with POPIA and maintain appropriate data protection measures.
5. Data Storage and Security
Your personal information is stored securely using reasonable technical and organisational measures to prevent unauthorised access, loss, misuse, or disclosure.
While we take all reasonable steps to protect your data, no online transmission is completely secure.
6. Your Rights Under POPIA
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Object to the processing of your data in certain circumstances
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
Information Regulator Contact Details:
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
7. Cookies and Tracking
Our website may use cookies to improve your browsing experience, analyse traffic, and personalise content. You can adjust your browser settings to block or delete cookies, but some parts of the site may not function properly.
8. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your information, please contact us:
ASC Skip Hire – A Division of Innova Group
Email: innovagroupsales@outlook.com
Phone: 0834613877